Terms and Conditions

Welcome to JK Botanicals LLC (“JK Botanicals” or “JK Botanik” or “we” or “us” or “our”). Please read these Terms and Conditions carefully before using our website or engaging in any transactions with us. By accessing or using our website or purchasing products from us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use our website or purchase products from us.

  1. General Information: 1.1. JK Botanicals is an ecommerce brand specializing in the sale and distribution of Kratom products. 1.2. Our website and products are intended for use by individuals who are at least 18 years old or the legal age of majority in their jurisdiction. By accessing our website or purchasing products from us, you confirm that you meet these requirements. 1.3. We reserve the right to modify, update, or terminate these Terms and Conditions, our website, or any part of our services at any time, without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes.

  2. Product Information and Disclaimers: 2.1. The information provided on our website regarding the Kratom products, including but not limited to descriptions, instructions, dosages, effects, and benefits, are for informational purposes only. They are not intended to replace professional medical advice, diagnosis, or treatment. 2.2. We make no warranties or representations regarding the safety, effectiveness, or suitability of our products for any particular purpose. The use of our products is at your own risk, and you should consult with a healthcare professional before using any Kratom products. 2.3. Kratom is a natural substance that may have different effects on individuals. Results may vary, and we do not guarantee any specific outcomes or benefits from using our products.

  3. Ordering and Payment: 3.1. By placing an order on our website, you confirm that all the information provided is accurate, complete, and current. 3.2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for any reason. 3.3. Payment for orders must be made using the provided payment methods on our website. All payments are processed securely. We do not store your payment information. 3.4. Prices listed on our website are subject to change without notice. The final price will be confirmed at the time of checkout.

  4. Shipping and Delivery: 4.1. We offer shipping to select locations where Kratom is allowed. The estimated delivery times and shipping costs are provided during the checkout process and are subject to change. 4.2. We strive to process and ship orders promptly. However, we do not guarantee any specific delivery dates or times. 4.3. Risk of loss and title for products purchased from us pass to you upon delivery to the shipping carrier. We are not responsible for any lost, stolen, or damaged packages after they have been handed over to the carrier. We may re-ship or refund purchases; however, that decision is reserved solely to the discretion of the management. 

  5. Returns and Refunds: 5.1. We want you to be satisfied with your purchase. If you are not completely satisfied with a product, please contact us within 30 days of receiving your order to initiate a return, refund, or exchange. 5.2. Returned products must be unused, unopened, and in their original packaging. Packages with a broken seal may be refunded or exchanged upon proof of a good cause, final determination of which is left up to the management.  You may be responsible for the return shipping costs, unless the return is due to our error, or quality control mishap. 5.3. Refunds will be issued in the original form of payment once the returned products are received and inspected. Shipping and handling charges are non-refundable.

  6. Intellectual Property: 6.1. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of JK Botanicals or its licensors and is protected by intellectual property laws. 6.2. You may not reproduce, distribute, modify, transmit, reuse, or use any content from our website without our prior written consent.

  7. Limitation of Liability: 7.1. To the maximum extent permitted by law, JK Botanicals and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use our website or products, even if advised of the possibility of such damages. 7.2. In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for the specific product giving rise to the liability.

  8. Governing Law and Jurisdiction: 8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which JK Botanicals is registered. 8.2. Any dispute arising out of or relating to these Terms and Conditions, your use of our website, or the purchase of our products shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.

By using our website or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at info@jkbotanik.com, or by phone at (855)268-2275.